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We do our best to make sure every transaction is as smooth as possible but understand that the occasional mistake happens, such as a damaged product due to neglect by shipping couriers or missing parts. In the rare case that the toy is severely damaged by the shipping courier, we'll accept a return on the item within 7 Days.
All refunds will be issued to the original payment method, if this payment method is no longer valid, we are able to issue an in-store credit for the refund amount. Please inform us prior to the refund if your original payment method is no longer valid.
If the item you order is in-stock, we usually ship within 1 business day, this can vary depending on order volume. All orders will include online tracking, please wait up to 48 hours for the tracking number to update on the courier's website. If you do not receive an email with a shipping notice and tracking number, please check your spam folder or search in your inbox for “Galactic Toys”. Please note, all delivery windows are estimates, as couriers can be impacted by delays. Please ensure you have the correct shipping address prior to checking out. Our system is automated and we will be unable to make any changes after an order has been placed. Thank you.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Pre-orders are shipped as soon as they arrive in our warehouse, however, if you order multiple pre-order items on one order, the order will not ship until all items are available.
I'd like to log my mystery box in the pop torrent that damaged.
And I like them for the you very much.
Don't get a double mystery box of the funkos they will give you all the same exact ones I'm very upset about this paying 33!dollars for one mystery box and ones I don't have was great got a second ones and they shipped the same one they have me in the box I got before all the same ones and don't pay for express shipping they take for ever to send
I got them and the thing said there was some damaged funkos I got the box and they were all in good shape no damage or anything so I was very happy with this order the shipped did take a little longer then a day or two but it was well wroth it
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