Pre-Order Policy
By placing a pre-order with Galactic Toys, you will have first priority from our shipment. Barring any manufacturing mishaps/shortages/acts of god, you are essentially guaranteed the item you pre-ordered. Your pre-order will be shipped as soon as we receive stock.
Below is some useful information about our pre-order policy:
- We require that pre-order items are not ordered with in-stock items to help prevent any delay on the shipment of in-stock items
- All pre-orders will be charged immediately at the time of purchase. not shipment, and locks you in giving you top priority over everyone else
- All release dates are estimates from the supplier / manufacturer and are subject to possible delays and cancellations, if an item was cancelled by the manufacturer, we will cancel and refund all pre-orders for that item
- A pre-order can be canceled for a 20% cancellation fee. Your refund will be subtracted this cancellation fee.
- Pre-orders are shipped as soon as they arrive in our warehouse, however, if you order multiple pre-order items on one order, the order will not ship until all items are available
Note: By placing a pre-order with Galactic Toys, you are agreeing to all of the above terms and conditions stated in the above policies.